FAQ – Frequently Asked Questions

  1. How long does shipping take?

Orders are usually processed within 1–2 business days. Delivery times vary depending on the destination country and shipping carrier.

Estimated delivery times:

  • United States & Canada: 3–7 Business Days
  • Europe: 5–10 Business Days
  • Middle East: 6–12 Business Days
  • Oceania: 7–14 Business Days
  • International Orders: 7–20 Business Days

  1. Do you offer free shipping?

Yes, we offer free shipping for selected regions and qualifying order amounts. Shipping costs and eligibility are displayed during checkout.

  1. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking information.

Tracking updates may take up to 24 hours to become active.

  1. What payment methods do you accept?

We currently accept secure payments through PayPal only.

  1. Can I cancel or modify my order?

Yes. Orders may be canceled or modified within 2 hours of purchase.

Once an order has been processed or shipped, modifications may no longer be possible.

  1. What is your return policy?

We offer a 14-day return policy for eligible items.

Products must be unused, in original condition, and returned with original packaging.

Please review our Refund & Return Policy for complete details.

  1. When will I receive my refund?

Approved refunds are typically processed within 10 business days after the returned item has been received and inspected.

Processing time may vary depending on your payment provider or bank.

  1. What should I do if I receive a damaged or incorrect item?

Please contact our support team immediately with photos of the issue so we can investigate and resolve the matter quickly.

  1. Do you ship internationally?

Yes, we ship to selected international destinations worldwide.

Shipping availability may vary depending on the country or region.

  1. How can I contact customer support?

PartsWorld Appliance LLC
1209 Mountain Road PL NE, STE N
Albuquerque, NM 87110, USA

Email: support@partsworld.shop
Customer Support Hours
Sunday – Thursday | 8:00 AM – 7:00 PM

We usually respond within 6 hours.